sales@adhiraninfotech.com +91 90423 59211
Retail & E-Commerce

One view of stock, one view of the customer

Retail breaks at the seams — between the store and the website, the warehouse and the marketplace, the order and the return. We build commerce platforms and the integration underneath them so stock is accurate everywhere and customers get one consistent experience.

40%Lift in conversion
rate achieved
99.9%Availability targets
through peak trading
24×7Support across storefront
and fulfilment systems
15+Years building commerce
platforms
Retail store interior with merchandise
Across the Retail Chain

Supporting every stage, from sourcing to returns

We deliver technology across the whole retail operation, including the parts customers never see.

Merchandising
Inventory & Supply
Storefront & Channels
Checkout & Payments
Fulfilment
Returns & Service
What We Do

Technology across retail and e-commerce

Commerce engineering for businesses whose worst day of the year is also their most important.

E-Commerce Development

Storefronts engineered for conversion and for the traffic spikes that arrive with every campaign.

  • Custom and platform-based storefronts
  • Checkout and payment optimization
  • Performance engineering for peak load

Omnichannel Integration

Store, web, app and marketplace working from one stock position and one customer record.

  • Marketplace and channel integration
  • Click-and-collect and ship-from-store
  • Unified customer profile across channels

Inventory & Order Management

Accurate availability across locations, with orders routed to fulfil at the lowest cost that still meets the promise.

  • Real-time multi-location stock visibility
  • Intelligent order routing and allocation
  • Returns and exchange workflows

Personalization & Merchandising

Recommendation and search relevance built on your own behavioural data, tuned to margin as well as clicks.

  • Product recommendation engines
  • Search relevance and merchandising rules
  • Promotion and pricing engines

Retail Analytics

Sell-through, basket and channel profitability analysis that makes buying and markdown decisions defensible.

  • Sell-through and stock turn analysis
  • Basket and category analytics
  • Power BI dashboards for buying teams

Customer Service Automation

Order status, returns and routine queries handled without a ticket, so agents handle what actually needs them.

  • Self-service order and returns portals
  • Conversational AI for routine queries
  • Agent tooling with full order context
Who We Serve

Tailored solutions across retail

Physical retail shop front
Multi-Store Retailers

Chains balancing store operations with a growing digital channel that draws on the same stock.

  • Store systems and POS integration
  • Ship-from-store and click-and-collect
  • Store-level performance reporting
Online shopping on a laptop
Pure-Play E-Commerce

Online-first businesses where site performance, conversion and fulfilment cost are the entire operating model.

  • Conversion rate optimization engineering
  • Marketplace expansion and integration
  • Fulfilment cost and SLA analytics
Customer completing a contactless purchase
D2C Brands & Marketplaces

Brands and platforms owning the customer relationship directly, with the data responsibility that comes with it.

  • Subscription and repeat purchase flows
  • Customer data platform integration
  • Loyalty and retention programmes
Built for Commerce at Scale

Ready for the day the traffic arrives

Retail platforms are judged on the few days a year when everything happens at once.

PCI DSS

Payment card data handled to industry security standards

Peak Load Engineering

Load tested and scaled for campaign and seasonal traffic

GDPR & Data Privacy

Customer data protected across regions and jurisdictions

ISO 27001

Controlled access, audit trails and documented change management

Why Adhiran Infotech

Benefits of working with us

Strategic Partnerships : We invest in long-term relationships rather than one-off transactions, aligning our roadmap to your business objectives.
Competitive Pricing : Onshore–offshore delivery from Chennai gives you maximum value on every penny spent, without compromising on quality.
Flexibility : Engagement models are tailored to how you work and scale up or down as your business grows.
Excellent Customer Service : Goal-oriented customer care with prompt communication and a named point of contact throughout.
Capabilities We Bring

The technology behind our retail work

Every engagement draws on the same core capabilities, combined to fit the problem in front of us.

AI/ML Solutions

Predictive models, computer vision and intelligent automation built on your own operational data.

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E-Commerce Development

Storefronts, checkout and order management engineered for conversion and peak-season load.

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Power BI

Dashboards and reporting that turn scattered operational data into decisions leaders actually make.

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Block Chain

Distributed ledger solutions for traceability, settlement and tamper-evident record keeping.

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QA Process

Independent testing and automation that catches regressions before your customers do.

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UI PATH

RPA bots that take repetitive back-office work off your team entirely.

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Success Story

Lifting conversions for a global e-commerce brand

Rebuilding the storefront experience and connecting it to live inventory data produced a substantial lift in conversion, particularly during peak promotional periods.

View More Case Studies →
40%
lift in conversion rate

Ready to unify your commerce channels?

Tell us where stock accuracy, conversion or fulfilment cost is hurting — we will assess and propose where to start.

Talk to an Expert Hire Retail Talent